Help: How to Return an Item You Bought in a Store
Here's how easy it is to return your item to a STARIRAY.COM:
CONTACT US FIRST to GET the REQUIRED RMA# and RETURN ADDRESS
- Pack item back to it's original packaging as you received it, MAKING SURE NO MISSING PARTS.
- SHIP IT BACK TO US WITH REQUIRED RMA# and ADDRESS WE PROVIDED to you in STEP 1 above. (ONLY TO ADDRESS PROVIDED TO YOU IN STEP 1:
Within 30 days of purchase
Within 15 days of purchase
- Camcorders and digital cameras
- Digital music players
- E-tablets and e-readers
- Portable video players
- GPS units
- Video game hardware
- Pre-paid cell phones and post-paid cell phones
No receipt? No problem, you have few choices:
- You’ll have the option of a cash refund (if the purchase was under $25), or
- A Gift Card for the amount of the purchase (if $25 or over), or
- An even exchange for the product.
- As applicable, we follow any manufacturer’s warranties.