STARIRAY.com

Help: How to Return an Item You Bought in a Store

Here's how easy it is to return your item to a STARIRAY.COM:

  1. CONTACT US FIRST to GET the REQUIRED RMA# and RETURN ADDRESS
  2. Pack item back to it's original packaging as you received it, MAKING SURE NO MISSING PARTS.
  3. SHIP IT BACK TO US WITH REQUIRED RMA# and ADDRESS WE PROVIDED to you in STEP 1 above. (ONLY TO ADDRESS PROVIDED TO YOU IN STEP 1:

     

Within 30 days of purchase

Within 15 days of purchase

 

We accept most returns within 30 days after purchase.

STARIRAY Return PolicyOpens in new window

 
  • Computers
  • Camcorders and digital cameras
  • Digital music players
  • E-tablets and e-readers
  • Portable video players
  • GPS units
  • Video game hardware
  • Pre-paid cell phones and post-paid cell phones

No receipt? No problem, you have few choices:

  • You’ll have the option of a cash refund (if the purchase was under $25), or
  • A Gift Card for the amount of the purchase (if $25 or over), or
  • An even exchange for the product.
  • As applicable, we follow any manufacturer’s warranties.